14th January 2019  |  By Matthew Hyde

Unplanned breakdowns are costly recurrences on all superyachts. With an established maintenance plan in place the quantity of breakdowns can be significantly reduced. However, it is inevitable that some slip through the cracks. Seahub’s defect log gives users another tool for managing the life of your machinery and a central place to log, track and close out defects onboard.

With any defect log comes a story to be told. The time between when the defect was first noticed to when it is rectified can drag out for weeks or months due to many reasons. Sometimes defects cannot be immediately addressed for several reasons. These can typically include:

  • The vessel is required to be on the hard or at the dock
  • The vessel is on charter making the fix unfeasible
  • The vessel is underway for several weeks
  • A spare part is required but will not arrive for some time
  • The cost repair costs are high and the defect is not deemed critical or feasible to immediately fix

This is where the defect log becomes a handy tool for the engineer, deck department or interior team. User’s can create a defect from the time upon when it was discovered and allocate who found it, when it was found and where on the vessel. Adding images and comments on the defect allows a complete story to be told about the issue from day 1.

This is extremely important because of the nature of some defects. Often as an engineer you will find yourself locked in a warranty battle or a battle to fix an issue that just keeps coming back at you. No matter how many spanners you throw at it, it just keeps on fighting! Something we can all relate to.

Using the defect log, user’s can access a log and continue to write comments and add images as the problem is addressed and close out once fixed. Issue comes back? Simply re-open the defect and continue creating a digital history about the issue for all team members and management to see.

“Transparency improved within the team”

Rotation is becoming more and more of the norm in yachting. We are now starting to see it really take off in departments outside of engineering as crew are more and more looking for these types of positions and as a result, more programs are offering rotation in an attempt to attract the most talented crew. Seahub’s defect log gives your rotational crew and regular crew a great centralised place to show what issues they are walking into. This is a huge improvement up from writing a word document or using an excel spreadsheet or leaving paper based records for the inbound crew member.

“We noticed a gap in the management of unplanned maintenance through user feedback and decided to act on it. One-time tasks are a great way of logging unplanned maintenance in Seahub and although you can add comments and images, what was missing was that clear visibility into what issues are open at any point in time. The defect log is a powerful tool that will greatly improve the management of one of the costliest things onboard – defects” says Seahub’s Matt Hyde.

The December release saw significant improvements oushed across the platform. Images are now displayed in an easy to use image galley lightbox. This gives you a great tool for flicking between images seamlessly.

The print and report function in Seahub often receive positive reviews. Similarly to elsewhere in the platform, user’s can print any pages within the defect log providing you a report to send on to management or simply keep for your own records on the vessel server.

For more information regarding the new defect log or any new feature in Seahub, please get in touch and check out your free demo today info@seahubsoftware.com

We recently caught up with a veteran Captain who knows the ins and outs of using a PMS out at sea. Thanks for the coverage, Charterworld!